Unitechworld.in

SuperReceptionist does it all for your business!
The SuperReceptionist has it all figured out. No waking up all nights for after hours customers. No missed business opportunities while you were travelling or vacationing. Everything is streamlined. Your business runs on autopilot while you work eat, sleep, travel or work.
Say a customer calls your SuperReceptionist number. The call lands on your system and the caller greeted professionally. Next the SuperReceptionist asks the caller for inputs. What does he/she want? The caller assesses the options – sales, voicemail or fax - and inputs a number corresponding to that option. The SuperReceptionist takes the input and executes the action.

Step 1:Call goes to Department
The beauty of the SuperReceptionist is that you can create as many departments you want. You can have sales, marketing, finance and more – each department with their independent extension. The SuperReceptionist takes the input and directs the caller to the concerned department right away. Time Stamped notifications are sent via SMS and Email for corroborating the time and receipt of the calls. Each and every call landing on your system is recorded and archived for future reference.

Step 2:Call goes to your Voicemail
There will be busy days in your business. But you don’t have to worry about missing important calls because the SuperReceptionist has your back. The caller can simply record a voicemail. This message is sent to your email allowing you to make a call back.

Step 3:Call goes to your Fax
Fax machines are out. The SuperReceptionist is in. The caller can now send a fax straight to your email. The fax is sent in a PDF format.

Feature:

• Welcome Message
• Multiple Extensions
• Call Forwarding
• Call Details
• Call Recordings
• After Hours Support
• Call Transfer
• Voice Mail
• Mobile App
• On Hold Music
• Conferencing
• Mini CRM Integration
• Click to Call
• Toll Free Numbers
• Vanity Numbers
• International Toll Free Numbers
• Number Portability

SMART IVR – Your Complete Business Call Management Solution!
SmartIVR gives your business the power of a comprehensive marketing, sales, and customer support solution. With industry-leading features like call flow customization, deep database access, callbacks, voice recognition, in-built security, scalability, fault-tolerance, and web & SMS integration, SmartIVR is more than just a call center – it’s the ultimate cloud-based answer to your quest for complete call management.

• Automate your customer and employee interaction
• Enhance employee reporting and contact with broadcasts and DTMF data capture
• Industry-leading database access through our Web APIs leverages your customer and sales records – add and extract data as require
• Customize call routing and flow logic with our easy drag-and-drop tool
• Enhance customer satisfaction with automatic callbacks, voice recognition, personalized messages, and automated Text-to-Speech
• Track marketing campaign ROI with virtual numbers

• Customize your call flow and database access
• Seamless scaling for special campaigns
• Easy enhancement of service load – pay only for what you need

• 24x7 tech support
• 128-bit encryption, failover mechanisms, and offsite backup provide unbeatable reliability
• Uses Amazon’s industry-leading Cloud Services
• Service Level Agreements with telephone companies ensure unmatched reliability and service quality

How does SuperFax work?

The one-stop solution to all your faxing requirements
Say goodbye to old fax machines and paper jams, and say hello to faxes delivered directly to your email inbox. Yes, that’s right – SuperFax lets you junk your ancient fax machine and also takes away the need to maintain a separate phone line. Not only that, you can also send faxes via email with just a click of the ‘send’ button!

Receiving Faxes – in your email inbox
Travelling and worried that you’ll miss important faxes as there’s no one in office over theweekend? Worried that your old fax machine might be out of toner? Long powercut and the office generator’s about to give up? With SuperFax, there’s no need to worry – your faxes are instantly delivered to your email inbox as PDF attachments – letting you download them at your convenience wherever you are. Not only that, you’ll also get SMS alerts each time a fax comes in – allowing you to stay on top of all your business communications!.

You get your own dedicated fax number
With SuperFax, you no longer need a separate phone line just for a fax machine. Every account comes with your personal fax number that you can give out to your clients, mentionon your website, or add to your business card.

Sending Faxes – with just one click
SuperFax is also the easiest way to send faxes. All you have to do is email your documentfrom your registered ID to Fax Number@SuperFax.in! To send documents to multiple recipients, just add each number to the email address field and our friendly-yet-powerful system will take care of the rest! We’ll also send you an SMS alert to let you know your fax has been delivered!

How do you get started?
All you need to get started with SuperFax is an email account! That’s where you’ll receive all your incoming faxes, or send your outgoing messages from. Head over to [Features] to see exactly the dazzling power of SuperFax or fill in the [account creation form] to get started with easy faxing right away!

Use SuperFax and not only will your incoming faxes be securely filed away in your email account, but you’ll save on constant toner and paper refills!